Fewer no-shows with automatic reminders
Texts or emails go out on their own before every appointment, when you choose.
How it works
In Brightway Cleaning's reminder settings, 1 day and 2 hours before are on, by text and email, and the owner also turns on 3 days before. As the week passes toward Jordan's Thursday 9:00 AM Deep Clean, a text arrives on the client's phone three days before, one day before and two hours before, and Dee on the team gets her reminder too.
What it does
- Four moments to choose from
- Seven days, three days, one day and two hours before the appointment.
- Text, email or both
- As you set it, and texts only to clients who agreed to receive them.
- Reminders for your staff
- A day and two hours before each of their appointments.
- Nothing to send by hand
- VantaPay checks every minute, so no reminder depends on you remembering it.
What it doesn’t do
Clients only get texts if they agreed to them; the others get the email, and your number finishes carrier registration before texts go out. There are no reminder phone calls, and a sent text means the carrier accepted it, not that it was read.
Questions
How do I send automatic appointment reminder texts?
Turn reminders on in VantaPay's notification settings and choose when (seven days, three days, one day or two hours before) and how (text, email or both). Every confirmed appointment gets them without you sending anything.
How many reminder texts are included?
the Solo plan ($14.99 a month) doesn't include texts: each one comes out of your prepaid balance or a monthly pack. Growth includes 300 text segments a month, and the bigger plans include more. Email reminders don't use them.
Can I remind my staff too?
Yes. Whoever is doing the work gets a reminder a day and two hours before.
Can it call clients to remind them?
No. Reminders go by text and email only.
Tomorrow's appointment already has its reminder on the way.
No setup fee · What VantaPay is