An AI chat for med spa websites
It answers from your treatment menu, saves who asked and sends the link to book.
How it works
On the Lumen Med Spa website (lumenmedspa.vantapayllc.com), a visitor clicks the Message us bubble in the bottom-right corner. The chat opens with two choices, The assistant or Message the shop, and the visitor picks The assistant.
A visitor opens the chat
On your site or booking page. Ask the assistant, or message you.
In the chat on the Lumen Med Spa website, the visitor asks: How much is a HydraFacial? The assistant answers: A HydraFacial is $175 and takes about an hour. Want the link to book? The price comes from the HydraFacial row of the service list.
It quotes your real price
From your service list: the price and the time you set.
The visitor leaves a name and number; the assistant sends a Book at Lumen Med Spa button, and a new lead is saved in VantaPay: Jordan, asked about HydraFacial.
A booking link, and a lead
They get the link to book. You get their name and number.
What it does
- Your menu, not a guess
- It looks up the treatment and quotes your price and duration — HydraFacial, $175 for 60 minutes in a new account.
- Every visitor becomes a lead
- Name, phone or email and the treatment they asked about go to Leads, so the front desk follows up in the morning.
- A person when it's clinical
- The visitor can leave a message for the spa instead of asking the assistant, or the assistant passes the conversation to your team.
What it doesn’t do
It doesn't give medical advice, doesn't take payment in the chat and doesn't book on its own.
Questions
Can an AI chatbot answer price questions on my med spa website?
Yes. It answers from your treatment menu, saves who asked and sends the link to book, and passes anything clinical to your team.
Will the chatbot answer medical questions?
It answers about your business — treatments, prices, durations, how to book — from what's in your account. A visitor who needs a provider can leave a message for the spa, or the assistant passes the conversation to your team.
Can it book a consultation?
It sends your booking link, and the visitor picks the consult time there; a new account comes with a New Client Consultation already set up.
Does it take deposits for filler?
Not in the chat. Your booking page charges the deposit a service asks for — $50 on Dermal Filler (per syringe) in a new account — when the time is picked.
Tonight's 'how much is a HydraFacial?' gets an answer and a booking link before you open.
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