Answer HVAC calls even at night

The no-cool call at 9 p.m. gets answered, quoted from your list and booked as a visit.

  1. gulflineair.vantapayllc.com · What are your prices?

    They ask on your site

    The chat on your VantaPay site, at any hour.

  2. Here are some of our services: Diagnostic / Service Call $99, AC Not Cooling — Repair $400, Furnace No-Heat Repair $400. Book.

    The answer comes from your list

    Your real services and prices, and the link to book.

  3. Leads · from chat: Jordan · (727) 555-0142 · Asked about refrigerant leak search & recharge (r-410a).

    The contact goes to Leads

    Name and phone saved, with what they asked.

Everything VantaPay does for your HVAC business

Only what the product does today, with what it costs.

Calls & messages

What answers your clients while you work.

  • AI answers and books

    Answers at any hour, quotes your starting prices and books the visit.

    Included from Solo · $14.99/mo · 20 min a month included, then $0.25/min

    • The in-call screen with Live Captions: Linda asks for a ac repair visit, Vanta checks the calendar, offers 9:00 AM, a «Booked» notification drops in and the call ends.

  • Visit reminders

    A text and an email the day before and two hours before each visit.

    Included from Solo · $14.99/mo · 0 texts a month included, then 4¢ each

    In Gulfline Air's reminder settings, 1 day and 2 hours before are on, by text and email, and 3 days before is turned on too. As the week passes toward R. Delgado's Thursday 9:00 AM Service Call, a text arrives three days before, one day before and two hours before, and Marco on the team gets a reminder too.

  • On-the-way texts

    The client gets a text when the tech heads out, with a live arrival link if location sharing is on.

    Duo plan · $29.99/mo

    VantaPay dashboard: On-the-way texts (phone)
  • Review requests

    After the job, the client gets a link to leave a review.

    Growth plan · $49.99/mo

    VantaPay dashboard: Review requests (desktop)
    VantaPay dashboard: Review requests (phone)

Booking & payments

How clients book, and how you get paid.

  • Service area check

    Addresses outside your area can't book, and your trip fee shows before they confirm.

    Duo plan · $29.99/mo

    VantaPay dashboard: Service area check (desktop)
    VantaPay dashboard: Service area check (phone)
  • Online booking by address

    Booking starts with the address, and the job lands in dispatch.

    Included from Solo · $14.99/mo

    On Gulfline Air's booking page, Rosa Delgado picks Diagnostic / Service Call, Saturday at 10:30, enters a name, a phone and the service address. The page says You're booked and the confirmation goes by text. The new booking lands in the calendar, and two more from the page fill the day.

  • Quotes, invoices, pay links

    The client signs the quote on their phone and pays the invoice by card link.

    Included from Solo · $14.99/mo

    VantaPay dashboard: Quotes, invoices, pay links (desktop)
    VantaPay dashboard: Quotes, invoices, pay links (phone)

Your team & jobs

Your team on the road, and every job on record.

  • Before and after photos

    The tech takes a photo before starting the job and another when it's done.

    Duo plan · $29.99/mo

    VantaPay dashboard: Before and after photos (desktop)
    VantaPay dashboard: Before and after photos (phone)
  • Time clock

    Techs clock in and out from their phone, with an optional location check.

    Duo plan · $29.99/mo

    VantaPay dashboard: Time clock (phone)

Monthly prices in US dollars. Higher plans add more people and larger monthly amounts.

What a HVAC business starts with

  • Diagnostic / Service Call

    Price
    $99
    Time
    1 h
  • AC Not Cooling — Repair

    Price
    $400
    Time
    2 h
  • Furnace No-Heat Repair

    Price
    $400
    Time
    2 h
  • Refrigerant Leak Search & Recharge (R-410A)

    Price
    $350
    Time
    1 h 30 min
  • Capacitor / Contactor Replacement

    Price
    $275
    Time
    1 h
  • Blower Motor Replacement

    Price
    $550
    Time
    2 h
  • AC Tune-Up (single system)

    Price
    $99
    Time
    1 h
  • Heating / Furnace Tune-Up

    Price
    $99
    Time
    1 h
  • Heating + Cooling Precision Tune-Up

    Price
    $179
    Time
    1 h 30 min
  • Condenser / Evaporator Coil Cleaning

    Price
    $185
    Time
    1 h 30 min
  • Seasonal Maintenance Plan Visit

    Price
    $129
    Time
    1 h
  • Free In-Home Estimate (New System)

    Price
    No charge
    Time
    45 min
  • Central AC System Replacement

    Price
    $6,500
    Time
    8 h
  • Gas Furnace Installation

    Price
    $4,800
    Time
    8 h
  • Ductless Mini-Split Install (single zone)

    Price
    $4,000
    Time
    6 h
  • Smart Thermostat Installation

    Price
    $225
    Time
    1 h
  • Whole-Home Air Purifier / UV Install

    Price
    $1,200
    Time
    3 h

This is the list a new account of this trade starts with. Change it in Services; the AI quotes whatever you set.

What your booking page asks

Service address
Required. You can turn it off or edit it.
What's going on? Describe the issue
Required. You can turn it off or edit it.
How urgent is this?
Required. You can turn it off or edit it.
What kind of system is it?
Required. You can turn it off or edit it.
About how old is the equipment?
Optional. You can turn it off or edit it.
Photos of the unit or nameplate (optional)
Optional. You can turn it off or edit it.
Visits at the client's address
Booking starts with the address and the job goes to dispatch.

Keep reading

What it doesn't do

It doesn't price a job it hasn't seen: the AI quotes your starting prices and books the visit or the estimate. The final number is yours.

Questions

What does a new HVAC business account start with?

17 services in 3 categories, from $99 (Diagnostic / Service Call) to $6,500 (Central AC System Replacement). Any price can be changed, and the AI and the booking page quote whatever you set.

Does the booking page ask for a deposit?

Not by default. You turn it on per service whenever you want.

Can it handle emergency calls after hours?

It answers at any hour and books into your open times. What counts as an emergency and when you go out is still your call.

The next no-cool call gets a time on the calendar, not your voicemail.

No setup fee · What VantaPay is