Let VantaPay answer your plumbing calls
Its AI books the visit with the address and problem, and puts emergencies through to you.
How it works
An incoming call on the Bayside Plumbing line from Tom, mobile. Accept is pressed and the screen turns into the in-call screen, with Vanta on the line.
Your line rings. Vanta picks up
Busy with a client or closed for the night, your calls still get answered.
The in-call screen with Live Captions: Tom asks for a water heater leak, Vanta checks the calendar, offers 3:00 PM, a «Booked» notification drops in and the call ends.
It talks, checks your calendar and books
You can read the call live, word by word, while it quotes the price and writes it in.
Water heater leak · Tom drops into the calendar at 3:00, and the text «Bayside Plumbing: Tom, your appointment is confirmed for today at 3:00 PM. Reply STOP to opt out.» arrives in Messages on the caller's phone.
On your calendar. Confirmed by text
The appointment lands in your day and the client gets the confirmation before they put the phone down.
What it does
- Emergencies go to you
- You decide which calls aren't for a machine. Those it transfers to your phone, or flags so someone calls back right away, instead of guessing.
- The address — or a link
- It asks for the visit address and reads it back. If the caller would rather not give it by phone, it can text them your booking link instead: once, and only after they say yes.
- Your rates, said up front
- A new plumbing account comes with Leak Detection & Diagnostic at $149, Drain Cleaning (single drain, snake) at $185 and Water Heater Diagnostic & Repair at $265. It quotes what your list says before it books.
What it doesn’t do
It doesn't diagnose a leak, doesn't quote a repipe it can't see and doesn't send a plumber outside the times in your calendar.
Questions
How do I stop missing plumbing calls while I'm under a sink?
Forward the calls you miss to an AI. It picks up your line, books the visit with the address and the problem written down, and puts the calls you mark as emergencies through to your phone.
Can it tell a real emergency from a routine call?
It follows the rules you give it. You decide which calls it may book and which it must hand off — a flooded floor, say — and those go to a person or get flagged for a callback. It doesn't judge the plumbing.
Can a caller book without giving the address over the phone?
Yes. It asks if they want your booking link by text, and after a yes it sends it; they finish on your booking page.
Will it double-book my plumber?
No. It offers times from the live calendar, and the calendar refuses a double booking, so a slot someone booked online mid-call can't be taken twice.
What if the address is outside where I work?
It checks your service area as soon as it hears the address. If you don't go there it doesn't book; it says so and offers to have someone call back.
The next 7 a.m. leak call gets booked while you're still on the last job.
No setup fee · What VantaPay is · En español