Never miss a business call again
Four ways to answer the calls you can't take, and how to forward only those.
How it works
An incoming call on the Bayside Plumbing line from Tom, mobile. Accept is pressed and the screen turns into the in-call screen, with Vanta on the line.
Your line rings. Vanta picks up
Busy with a client or closed for the night, your calls still get answered.
The in-call screen with Live Captions: Tom asks for a water heater leak, Vanta checks the calendar, offers 3:00 PM, a «Booked» notification drops in and the call ends.
It talks, checks your calendar and books
You can read the call live, word by word, while it quotes the price and writes it in.
Water heater leak · Tom drops into the calendar at 3:00, and the text «Bayside Plumbing: Tom, your appointment is confirmed for today at 3:00 PM. Reply STOP to opt out.» arrives in Messages on the caller's phone.
On your calendar. Confirmed by text
The appointment lands in your day and the client gets the confirmation before they put the phone down.
What it does
- Voicemail
- Comes with your phone line. The caller leaves a message, or doesn't, and waits for you to call back after the job.
- An answering service
- A person takes a message for you to act on later. The appointment still doesn't exist until you call back.
- A missed-call text back
- Texts the caller a link when you don't pick up. It works if they read it before they call the next business.
- An AI receptionist
- Answers, reads your live calendar and writes the appointment in during the call. In VantaPay you choose when: always, after hours, or only while you're with a client.
What it doesn’t do
None of this works until your calls reach it: forwarding is set from your phone, by you. And an AI answers what you allowed it to; the rest it hands to you.
Questions
How do I stop missing business calls while I'm working?
Send the calls you can't take to something that answers them. Voicemail takes a message, an answering service takes a note, a missed-call text sends a link, and an AI receptionist books the appointment.
How do I forward my business calls only when I don't answer?
Use conditional forwarding, 'forward if no answer', dialed from your own phone. VantaPay gives you your carrier's code as a one-tap link, and you choose how long it rings first: 5 to 30 seconds, in steps of 5, 20 by default.
Can someone turn on call forwarding for me?
No platform can: your carrier controls your number. You dial the code once from your phone, and from then on the calls you don't pick up go where you sent them.
Can AI answer my business phone?
Yes. An AI receptionist answers in your business's name, says your prices, books the appointment in your calendar and passes the calls you choose to a person. It is not a person and doesn't pretend to be one.
Can it answer only while I'm with a client?
Yes. Set it to answer only while an appointment is in progress on your calendar; the rest of the time the call rings you.
What does it cost?
The AI receptionist comes with the Solo plan ($14.99 a month) and every plan above it, with no setup fee. Voicemail and forwarding come with your phone line.
Forward the calls you can't take tonight, and read tomorrow what got booked.
No setup fee · What VantaPay is · En español